Customer Solutions Associate
Yoma Digital Lending Yangon, Myanmar
K500,000 – K600,000 a month
Posted 12 days ago · 108 views
Applications close on 30 Oct 2026
How to apply
About the role
Job Description
Handle customer calls, emails, inquiries, and complaints professionally. - Provide accurate product and service information and resolve issues efficiently. - Process orders, forms, applications, and customer requests. - Escalate complex issues and route calls to the appropriate departments. - Maintain accurate call records, logs, and reports. - Follow up on customer cases and ensure timely resolution. - Identify opportunities to upsell relevant products and services. - Support team operations and assist with training new Customer Service Agents.
Work Location
- Hlaingthaya Township, Yangon Region, Myanmar
Benefits
- Transportation
- Medical Benefit
- Career Development
- Uniform, Safety Shoes
How to apply: Apply via Yoma Recruit, the Yoma Group's official career portal: open the vacancy, sign in or create an account, then click "Apply" and submit your CV. Apply here: https://yomarecruit.com/jobs/732357832413671