Yoma Digital Lending

Customer Solutions Associate

Yoma Digital Lending Yangon, Myanmar

Full-time On-site Entry level Customer Support

K500,000 – K600,000 a month

Posted 12 days ago · 108 views

Applications close on 30 Oct 2026

How to apply

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About the role

Job Description

Handle customer calls, emails, inquiries, and complaints professionally. - Provide accurate product and service information and resolve issues efficiently. - Process orders, forms, applications, and customer requests. - Escalate complex issues and route calls to the appropriate departments. - Maintain accurate call records, logs, and reports. - Follow up on customer cases and ensure timely resolution. - Identify opportunities to upsell relevant products and services. - Support team operations and assist with training new Customer Service Agents.

Work Location

  • Hlaingthaya Township, Yangon Region, Myanmar

Benefits

  • Transportation
  • Medical Benefit
  • Career Development
  • Uniform, Safety Shoes

How to apply: Apply via Yoma Recruit, the Yoma Group's official career portal: open the vacancy, sign in or create an account, then click "Apply" and submit your CV. Apply here: https://yomarecruit.com/jobs/732357832413671