Global Visa Coordinator (6 months contract)

About the role

Note: Thai fluency required

In this role, you will get to

- Coordinate business-travel arrangements for Agoda employees worldwide, working with internal stakeholders and external vendors to ensure requests are processed on time and tracked effectively - Monitor case progress and provide timely, professional support to employees and stakeholders when questions or issues arise - Execute assigned tasks accurately and on time, ensuring compliance with established processes and checklist requirements - Manage travel-related invoices and supporting documentation, ensuring information is accurate, complete, and processed in a timely manner - Maintain organized and consistent case records throughout the case lifecycle, including after cases are completed or closed - Provide accurate information on visa processes, document requirements, and expected timelines under guidance - Identify and resolve basic operational issues using logical thinking, escalating more complex matters with clear and relevant details - Support updates to process documentation and contribute to administrative and operational improvements - Collaborate effectively with team members and stakeholders across different locations to ensure smooth case handling As part of a dynamic and globally connected People team, the successful candidate will have the opportunity to build expertise in business-travel operations, strengthen problem-solving and stakeholder-management skills, and contribute to a seamless travel experience for Agoda employees worldwide.

What you'll Need to Succeed

• Bachelor’s degree or equivalent qualification; fresh graduates are welcome to apply
• Good command of English and Thai, both written and spoken
• Strong coordination and communication skills when working with employees, stakeholders, and external vendors
• Organized and reliable, with the ability to manage multiple cases and meet deadlines
• Detail-oriented, with high accuracy when handling travel requests, invoices, documentation, and records
• A fast learner who is comfortable following established processes, checklists, and guidelines
• A clear communicator who understands their responsibilities and demonstrates a strong sense of urgency and adaptability when handling time-sensitive work

How to apply: Apply via Agoda's career portal (Greenhouse) using the Apply button. Apply here: https://job-boards.greenhouse.io/agoda/jobs/8280619