Senior AI Governance Manager

About the role

Reporting to the Head, Enterprise Data Governance, the Senior AI Governance Manager will lead PACS (Prudential Assurance Corporation Singapore)’s AI governance initiatives, ensuring responsible, ethical, and compliant deployment of AI systems under the Group-led, LBU-driven Hub & Spoke model. This person will also play a key role within the Local AI Governance Working Group (AIWG), overseeing the lifecycle of PACS’s AI systems from registration to risk assessment, approval, monitoring and recertifications.

Governance & Oversight

• Ensure PACS Local AIWG complies with Group AI Governance Framework, including AI Ethics Principles, AI Governance Standards, and endorsed PACS Terms of Reference.
• Establish, maintain and enforce the PACS AI Governance Standard Operating Procedures to meet regulatory requirements and relevant Group Policies and Standards.
• Assess gaps against regulatory requirements, Group Policies, Standards and addressing them and obtaining approval from Group AIWG for any deviation.
• Support establishment and maintenance of Local AIWG structure as the chairperson tracking action items, and maintaining accurate documentation for Local AIWG activities.
• Oversee the maintenance of the PACS AI Systems Register, ensuring information and documentation is complete, accurate and up to date.

Risk Management & Compliance

• Perform initial reviews and risk assessments of AI systems, including Generative AI models, to ensure compliance with MAS guidelines and Group AI governance framework, and support comprehensive risk evaluations, reporting risk ratings to Group AIWG and relevant Council
• Guide PACS stakeholders in preparing and submitting AI systems for AIWG review, impact assessment, and approval.
• Ensure AI systems are used strictly for approved purposes, inline with what’s reported in the AI Systems Register.
• Coordinate if needed, evaluation of AI model performance against established metrics, ensuring systems remain fit for use.
• Promptly notify Local and Group AIWG of any AI system-related non-conformities, incidents, or complaints.
• Monitor the implementation of controls and delivery of conditions prescribed in AIWG approvals prior to production deployment.
• Collaborate with all relevant stakeholders to ensure data, information security and privacy requirements are addressed throughout the AI system lifecycle.

Policy & Standards Development

• Establish and maintain local SOPs, guidelines, and processes that reflect both Group / Local AIWG requirements and local regulatory standards.
• Contribute to the ongoing refinement of AI governance standards and participate in horizon scanning for emerging AI technologies.
• Collaborate with Group AI, Cyber & AI team and other PACS stakeholders to ensure local governance remains aligned with evolving regulatory expectations.

Stakeholder Engagement

• Coordinate all involved stakeholders on AI-related initiatives.
• Maintain regular engagement with Group AIWG and provide reports on AI system status, risk indicators, regulatory updates, incidents, audits, and improvement initiatives.
• Support responsible AI training and awareness to drive safe AI practices for PACS teams.
• Participate in and update relevant Industry level committee or forum representing PACS.

How to apply: Apply via Prudential Singapore's career portal (Workday) using the Apply button. Apply here: https://prudential.wd3.myworkdayjobs.com/prudential/job/Singapore/AI-Governance-Manager_25110147