Service Operations Engineer

About the role

Key Responsibilities: - Manage general application related tasks and daily operation. Maintain usability of applications e.g. SW updates, and develop solutions for issues. - Maintain and improve testing monitoring, alerting, clean up and logging of application components - Support automation of processes, service deliveries and deployment pipelines - Request and manage certificates - Arrange access for new users and manage access for existing users to relevant applications. - Support issue handling by data and system analysis to find root causes. - Measure process performance based on Key Performance Indicators (KPI) and support improvements - Document processes and monitor compliance with procedures. - Help to implement AI to improve efficiency - Work with international colleagues from different departments and cultures.

Skills and Qualifications: - Education: Bachelor’s degree in information technology, Electrical Engineering, or a related field. - Preferable Experience: 0-2 years in any related fields. - Language Skills: Excellent English communication skills are mandatory. - Programming Skills: Experience in reading and writing of scripts e.g. shell scripting. - Data Handling: Data base skills e.g. MS-SQL, MySQL, SQLite are an advantage - IT Collaboration Tools: Experience with tools like Confluence, Bitbucket, Jira and MS Office - Quality Mindset: Basic understanding of quality improvement methods. - Operations: Willingness to take operational tasks - Security Awareness: Basic knowledge of information security and cryptography is a plus. - Soft Skills: Good in analytical and teamwork abilities, proactive, problem solving, independent and reliable work style, curiosity to learn and adapt quickly. More information about NXP in Thailand...

How to apply: Apply via NXP Semiconductors' career portal. Apply here: https://nxp.wd3.myworkdayjobs.com/careers/job/Bangkok/Service-Operations-Engineer_R-10066867