Senior Officer (Data Analyst – Consumer Banking Department)

About the role

Position Details: - Department: Consumer Banking Department - Number of posts: 1 - Open to: male and female applicants - Work location: MAB Bank, Yangon, Myanmar

Duties and Responsibilities: - Analyze large datasets related to credit/debit/prepaid card usage, POS/e-commerce transactions, and digital wallet payments. - Create dashboards and reports to track KPIs such as spend behavior, approval rates, decline reasons, fraud metrics, interchange revenue, loyalty points, and campaign performance. - Support product and campaign teams with segmentation, targeting, and post-campaign performance analysis. - Monitor transaction patterns to identify anomalies, fraud trends, or opportunities to improve authorization rates. - Collaborate with Risk and Compliance to support regulatory reporting (e.g., AML transaction monitoring, suspicious activity). - Work closely with IT/Data Engineering to improve data extraction, cleaning, and structuring from CMS, switch, and third-party systems. - Translate business questions into analytical models and queries, providing insights to support decision-making. - Participate in the development and enhancement of data models, customer scoring, and predictive analytics (e.g., churn risk, credit limit optimization, propensity models). - Present key insights and trends to senior management and product teams.

Education & Experience: - Bachelor’s degree in Statistics, Mathematics, Computer Science, Finance, or a related field. - Have 3+ years of experience as a Data Analyst or Business Analyst, preferably in banking, fintech, or payment services.

Technical Skills: - Proficiency in SQL, Excel, and data visualization tools like Power BI, Tableau, or Looker. - Experience with Python, R, or other scripting languages for data processing is a plus. - Familiarity with card transaction data, ISO 8583 message formats, and CMS/Switch systems is advantageous.

Soft Skills: - Strong analytical mindset with attention to detail. - Excellent communication skills to explain technical findings to non-technical stakeholders. - Ability to handle multiple tasks and work under tight deadlines.

Preferred Qualifications: - Knowledge of Visa, Mastercard, or UnionPay reporting tools (e.g., VROL, Visa Analytics Platform). - Experience in working with fraud analytics, loyalty data, or merchant acquiring metrics.

About MAB Bank: Myanma Apex Bank (MAB) is a private commercial bank in Myanmar offering retail, corporate, trade finance, card and digital banking services.

How to apply: Apply via MAB Bank's official careers page: open the vacancy, fill in the online application form and upload your CV. Apply here: https://www.mabbank.com/career/14334-2/